FAQ


Looking for a quick answer about our Advanced Industry Training Programs?

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More Questions? Contact us at ait@lineworker.com

PAYMENT & FINANCIAL AID

What Payment Options are Available?

  • SLTC accepts Credit Card, Check, Invoicing, and Approved Payment Plans for our AIT programs.

Do You Offer Financial Assistance?

  • For individuals interested in our program who may require financial assistance, please contact us at ait@lineworker.com for support.

Can Employers Pay for Multiple Trainees?

  • Yes, employers can register and pay for multiple trainees and receive consolidated billing and communications.

REGISTRATION & COMMUNICATION

How do I Register for a Course?

  • You can register for a course by selecting your desired course, following the registration prompts, and completing payment, all on this website.

How will I or my employees be communicated with about the status of the training?

  • You will receive email confirmation after registration, as well as follow up reminders leading up to your course. After the successful completion of a course, your certifications will be emailed to you as well.

Can Employers Manage Trainees Online?

  • Yes, employers will be able to view attendance, invoices, certificates, and certification status through our portal. For more information, please email ait@lineworker.com

What is your Refund or Cancellation Policy?

  • Refund or Cancellation policies vary by program. Details will be provided during registration. For more questions, please email ait@lineworker.com

COURSE STRUCTURE

How can I find a breakdown of each course?

  • Course descriptions are listed in the individual courses listed on our website! For more questions, please email ait@lineworker.com

Do You Offer Accommodations?

  • Yes, trainees may request learning or physical accomodations during registration. Please keep in mind that some of our courses have physical requirements that may prohibit an individual from receiving a certification.